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Writing on the parts of freight work that cost time: documents that get held, invoices that get disputed, and agents you have not worked with before.

Invoicing6 min read

Why freight invoices get disputed, and what actually prevents it

Most freight invoice disputes are not arguments about price. They are transcription failures between the quote, the bill of lading and the invoice. Here is where the drift starts.

  • The drift starts at the second keystroke
  • Why "check it carefully" does not work
  • What to look at in your own process
  • The part people underestimate

Read the article: Why freight invoices get disputed, and what actually prevents it

Invoice statusExample— this panel is an illustration, not real customer data
  • DraftWritten, not yet with the clientEdit and send
  • SentWith the client, inside termsMark paid when it clears
  • PaidSettled and closedDownload the PDF for your records
  • OverduePast the due date, unpaidSend a reminder
Four states, four actions. The state an invoice is in is also the instruction for what to do with it.

Related: How LogCrew generates invoices from the job

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